Terms of service
SeniorMates operates a platform for which most of the content is provided by members.
You are responsible for your login credentials and for all content you post. You may not post any illegal or harmful content.
While SeniorMates may sporadically screen content posted by members, SeniorMates is not responsible for the content posted by members.
You agree to receive activity notifications or emails related to your profile.
Non-compliance may result in termination or suspension without warning.
SeniorMates's liability is strictly limited.
SeniorMates (the "Website") is owned and operated by Infolab Net Solutions SRL, with headquarters at Marasesti, 19, ap. 6, Ploiesti, Prahova and registered in Romania under the number J29/1318/16.09.2015.
Website - use and access
The services offered by SeniorMates are for adults only. You must be at least 18 years old when using the Website. In the event that applicable legislation provides that you need to be older than 18 to be legally allowed to use this Website, the minimum age stipulated in such legislation shall apply.
You must provide correct, accurate and true information that is not misleading, and that you will promptly update it in the case of any changes. You declare that the information you provided does not infringe any rights of third parties.
You can gain access to our services and become a member of the Website by creating a profile on the Website. No person may subscribe more than once, not even by using a different name. The membership is personal to the member and cannot be assigned or transferred to third parties.
SeniorMates has the right to decline any request for membership.
To receive full access to our services, you can activate Premium, for which you pay a membership fee.
Termination and suspension
You can terminate your SeniorMates membership at any time by cancelling your user account.
Termination neither by you nor by us will entitle you to any reimbursement.
SeniorMates can terminate or suspend your membership at any time whenever (there is a serious risk or suspicion that) you violate these Terms and Conditions. Such termination or suspension can take place without prior notice, although we will try to inform you afterwards by email. Following such termination or suspension, you cannot attempt to register as a member or make use of our services, unless we inform you that the suspension was lifted.
You acknowledge and accept that the termination of your membership, for any reason, implies that the content you added on the Website may, in SeniorMates's discretion, be (partially) deleted.
Obligations for members
Any use of the Website must be in accordance with applicable laws. You must not use the Website when applicable laws do not allow you to do so.
You may not use this Website to sell any goods or services, or distribute any promotional materials.
You must abide by the Code of Conduct when using the Website.
Content posted by members
SeniorMates is a place where you can meet new people, chat and share photos. Keeping SeniorMates a safe and friendly environment is important both for you and for us.
You are responsible for all texts, photos and all other information that you post or share on SeniorMates.
- You mustn't post any insults, obscene statements or pornographic content or any other content that may offend human dignity.
- You mustn't harm other visitors of the Website by installing computer viruses and other malware.
- You mustn't post any misleading, harassing, threatening, defamatory or tormenting content.
- You mustn't stalk other members or try to convince them of your political or religious views. Excessive use of national or religious symbols won't be tolerated.
- You mustn't impersonate any other person and may only post content that relates to your true identity.
- You may not post any illegal content or content that may encourage conduct that would be considered a criminal offence. Photos with weapons are not allowed.
- You mustn't post content that infringes other people's intellectual property or portrait rights. This means you cannot copy other people's materials or photos without their explicit permission.
The Website may contain content that you might find objectionable.
SeniorMates has the right, but not the obligation, to screen members and the content they post on the Website, and to monitor disputes between members.
SeniorMates has the right to delete any user content on the Website, if it does not comply with the Terms and Conditions, or is harmful to the company or any third party.
If you post and/or disclose to other members any confidential or sensitive information about yourself then you do so entirely at your own risk.
The use of usernames, logins, passwords and/or other entry codes (hereinafter referred to as "login data") is the sole responsibility of the user. The user is required to maintain the confidentiality and security of the login data. The user is required to immediately inform SeniorMates of a breach or abuse of login data by sending an email to firstname.lastname@example.org.
You agree to take reasonable precautions when you interact with other members, particularly if you decide to meet offline or in person. In addition, you agree to review our Code of Conduct before you start using the Website.
You are required to report in a timely manner any detrimental or illegal content found on SeniorMates by using the Report feature. If SeniorMates considers your complaint to be justified, any offending content will be removed (text, images, information or data) as soon as possible. Illegal activities can be reported to the proper authorities.
Notifications and Service Messages
You consent to SeniorMates providing you with important notices on the website, mobile apps, or via email.
The contact information you provide must be accurate or you may not receive important notices. For purposes of service messages and notices about the services, SeniorMates may place a banner notice across its pages to alert you to certain changes such as modifications to this Agreement.
Alternatively, notice may consist of an email from SeniorMates to an email address associated with your account. You also agree that SeniorMates may communicate with you through your SeniorMates account or through other means including email, mobile number or telephone about your SeniorMates account or services associated with SeniorMates.
You acknowledge and agree that we shall have no liability associated with or arising from your failure to maintain accurate contact or other information, including, but not limited to, your failure to receive critical information.
SeniorMates offers you the opportunity to pay for certain services offered on the site. SeniorMates’s premium services include various opportunities to find and meet additional people, to customize your profile and to boost your profile so more people find you. All of these premium services can be purchased after you register, and you may subscribe to the premium services for various lengths of time.
Payments to SeniorMates should be considered to be validly made when SeniorMates receives them and only after that will you receive access to the services ordered.
After completing a valid payment on SeniorMates, you may request a refund only under the following conditions:
i. During your entire use of the services, SeniorMates can refund you after the purchase of a service plan if all of the conditions below are met:
- the transaction for which you are requesting a refund is your first payment for the purchase of a membership on SeniorMates (we will not refund any subsequent payments);
- the refund request must be sent to SeniorMates no later than 5 days after it has been confirmed by SeniorMates;
- the transaction for which you are requesting a refund has been made by credit card;
- the user account on SeniorMates associated with the transaction has been previously cancelled or is cancelled when we receive your refund request.
In order to reimburse you, SeniorMates will transfer the refunded amount to the credit card that you have used to complete the initial payment. It may take up to 4 weeks for your refund request to be processed, depending on the financial institutions involved and/or the company that has issued your credit card. If your credit card has expired in the meantime, the refund can still be processed, but in order for the reimbursement to succeed, you must contact the bank that has issued your credit card so that the bank can coordinate the reimbursement.
ii. Without contravening art. 8 i, if you decide to cancel your account on SeniorMates, you are not entitled to request a reimbursement for the remaining period of your membership.
iii. SeniorMates does not reimburse any payments made by SMS, neither in part nor in full, even if all other conditions stated above are met, because your mobile phone operator charges you, not SeniorMates. For any questions regarding refunds for payment made by SMS, please contact your mobile phone operator, as SeniorMates cannot provide you with any further details.
SeniorMates does not offer refunds for payments made on the website, except for the cases explicitly mentioned in this agreement.
The Website is merely a platform for members to post information about themselves and to allow members to make contact with other members. SeniorMates does not actually arrange any meetings or provide relationship or relationship matching advice. While the infrastructure of the Website is provided by SeniorMates, most of the content is provided by the members. SeniorMates cannot be held responsible for any behavior of its members or if its services do not meet your expectations. SeniorMates provides no explicit or implied guarantees on the reliability, safety or continuity of this service.
SeniorMates has no control over the quality, compatibility or safety of Members or over the truthfulness, accuracy or completeness of any posting on the Website. You acknowledge that, despite the prohibitions set out in these Terms and Conditions, content available on the Website may be inaccurate or deceptive.
Even though SeniorMates takes all reasonable efforts to ensure that the Website is operational and free from errors, the nature of the Internet in general and software in particular do not allow providing a continuous and error-free operation.
In no event shall SeniorMates be liable for any indirect or consequential damages arising out of or relating to the conduct of you or anyone else in connection with the use of the Website, including (without limitation) emotional distress, loss of opportunities, loss of data, loss of time spent and/or any other damages resulting from communications or meetings with other members you meet through our Website.
Intellectual property rights
You warrant and represent that the information posted in your profile is posted by you and that you are the sole author of your profile. When you enter data that is meant to be viewable to the other members, including but not limited to text, photos, images, drawings or graphics for a profile, a photo description, etc, you grant SeniorMates an unlimited license to disseminate, use, process, translate or modify this data.
The Agreement shall be governed by Romanian law.
Changes to these Terms & Conditions
SeniorMates can change these conditions at any time. Your continued use of the Website shall indicate your acceptance of the new version.